Shipping Policy - Thread N Needle

Shipping Policy

Orders are typically processed and shipped within 3- 4 business days from the date of purchase. During peak seasons or promotional events, processing times may be slightly longer. We appreciate your patience.

Shipping Policy - Domestic Orders

Shipping Rates and Methods

Shipping rates are calculated at checkout based on the weight of your order and the selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your shipment by entering the tracking number on our website or the courier's website.

Shipping Delays

While we make every effort to ensure timely delivery, please note that shipping delays may occur due to unforeseen circumstances, such as weather conditions, customs processing, or carrier issues. We appreciate your understanding in such situations.

Incomplete or Incorrect Addresses

It is the responsibility of the customer to provide accurate and complete shipping information. Please double-check your shipping address at checkout. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

We are not responsible for lost or stolen packages after they have been successfully delivered to the address provided. If you have concerns about the security of your delivery location, we recommend selecting a shipping option with tracking and requiring a signature upon delivery.

International Shipping

We currently offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination. Customs and import duties may apply and are the responsibility of the customer.

Processing Time:

International orders are typically processed within 2-3 business days after payment confirmation.
Customs processing times may vary, impacting delivery times.

Shipping Methods:

We offer various international shipping options, including standard and expedited services.
Shipping costs and estimated delivery times are calculated at checkout based on your location and chosen shipping method.

Shipping Rates:

International shipping rates are determined by the shipping method selected and the destination.
Please note that customs duties, taxes, and fees may apply and are the responsibility of the recipient.

Shipping Carriers:

We partner with reputable international carriers to ensure your order reaches you safely and on time.

Tracking Information:

You will receive a confirmation email with tracking information once your international order has been shipped.
Tracking details may be limited based on the destination country's postal service.

Customs and Duties:

International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs regulations.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us

By making a purchase on our website, you agree to and accept the terms of our shipping policy.